Shipping policy
Shipping Policy
Thank you for shopping with Kenira. We are committed to delivering your order quickly, safely, and efficiently.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Time
We proudly offer free shipping on all orders within the United States.
Estimated Delivery Time
- Standard Shipping: 5–8 business days
Delivery times are estimates and may vary depending on the destination, carrier delays, weather conditions, or holiday periods.
Shipping Costs
- Free standard shipping on all orders
- No hidden handling fees
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number and shipment details.
Customers can track their orders using the tracking information provided in the shipping confirmation email.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
Kenira is not responsible for orders shipped to incorrectly entered addresses. If you notice an error in your shipping information, please contact us immediately.
Lost, Delayed, or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact our support team as soon as possible. We will work with the shipping carrier to help resolve the issue promptly.
International Shipping
At this time, we primarily serve customers within the United States. International shipping availability may vary depending on the destination.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Contact Information
Website: Kenira.shop
Email: Contact@Kenira.shop
Phone: +1 248-818-0328
Business Address: 400 E Lexington St, Baltimore, MD 21202, United States